SemperFoodie Delivery LLC: Terms of Service & Privacy Policy (Utah)
Effective Date: 09/05/2024
1. Types of Information Collected
1.1 Customer Contact Information:
SemperFoodie Delivery LLC ("SemperFoodie," "we," "our," or "us") collects personal information, including but not limited to name, phone number, address, and email, which you provide voluntarily. This information is used for the following purposes:
1.2 Browser and Technical Information:
We may collect technical information such as IP address, pages visited, and browser type to:
1.3 Financial Information:
For transaction processing, we collect financial information, including credit card numbers and billing addresses. Such data may be stored for future use upon your discretion or used solely for the current transaction.
2. Statistical Information About Your Visit
2.1 Data Collection:
Upon visiting our website, we may collect data such as IP address, pages visited, and browser type to:
3. Use of Your Personal Information
3.1 Purpose of Use:
Your personal information may be used to:
3.2 Disclosure:
We may disclose your personal information:
4. Control of Your Personal Information
4.1 Privacy and Consent:
We do not sell, transfer, or disclose your personal information to third parties without your explicit consent, except as required by law.
4.2 Opt-Out:
You may opt out of marketing communications or other non-essential uses of your personal information at any time by contacting us at semperfoodie22@gmail.com. This does not affect transactional or service-related communications.
5. Security of Your Personal Information
5.1 Security Measures:
We implement security measures to protect your personal information, including:
5.2 Employee Compliance:
All employees are required to adhere to these security measures. Violations of this policy may result in termination.
6. Use of Cookies and Analytics
6.1 Cookies:
We use cookies to:
6.2 Third-Party Cookies and Analytics:
We may use third-party cookies and analytics tools to improve site performance. You may adjust your browser settings to manage cookies.
7. Changes to Our Privacy Policy
7.1 Policy Updates:
We may update this Privacy Policy from time to time. Changes will be:
8. Fee Disclosure
8.1 Applicable Fees:
In addition to the cost of your meal, the following fees apply:
9. Hold Harmless Agreement
9.1 Indemnification:
By using our services, you agree to indemnify and hold harmless SemperFoodie Delivery LLC, its affiliates, employees, contractors, and partners from any claims, damages, or losses arising from:
10. Handling Disputes
10.1 Reporting Disputes:
In the event of a dispute:
10.2 Escalation:
If the issue remains unresolved, escalate to semperfoodie22@gmail.com. We aim to resolve disputes within 7 business days during office hours (9 AM – 5 PM MST, Monday to Friday).
10.3 Theft:
SemperFoodie Delivery LLC is not responsible for theft of food after delivery to the specified address.
11. General Conditions
11.1 Order Finality:
Once an order is placed, it is final and non-returnable. We are not liable for delays due to traffic, weather, or incorrect delivery information. An additional fee may apply for return trips if no one is present at delivery.
11.2 Sales Products:
Menu items and prices are subject to change. Sales tax will be added in accordance with Utah law.
11.3 Refunds and Credits:
12. Legal Information
12.1 Compliance:
We comply with applicable federal and state privacy laws, including the Utah Consumer Privacy Act (UCPA), the Children’s Online Privacy Protection Act (COPPA), and the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act. By using our services, you consent to receive updates. Opt-out of marketing emails at semperfoodie22@gmail.com.
13. Data Retention and Deletion
13.1 Data Requests:
You may request data deletion by contacting semperfoodie22@gmail.com. We retain data for legal purposes:
14. Force Majeure
14.1 Limitation of Liability:
SemperFoodie Delivery LLC is not liable for delays or failures caused by circumstances beyond our control, including but not limited to acts of God, weather conditions, pandemics, labor strikes, government restrictions, utility interruptions, or technology failures.
15. Data Breach Notification
15.1 Notification Procedure:
In the event of a data breach, affected users will be notified within 72 hours via:
16. Dispute Resolution
16.1 Arbitration:
Any disputes arising from these Terms or our services will be resolved through binding arbitration in Salt Lake County, Utah, governed by the laws of the State of Utah. Arbitration decisions are final. Each party bears its own costs. By agreeing to arbitration, you waive the right to participate in class action lawsuits or class-wide arbitration.
